Policies

 

Attire

Please remove shoes upon entering the studio.  Socks are required at all times and face towels should be used during mat classes for sanitary purposes. Please refrain from wearing fragrances and tinted beauty products.

Scheduling

Our sessions are 55 minutes in duration. The certified instructors at Pilates Innovations are dedicated to planning personalized classes, which match the needs and goals of their specific participants. To maximize this benefit, please reserve your spot ahead at https://pilatesinnovations.as.me. For reservations less than 24 hours ahead, please call or email the studio. We highly recommend that those wishing to participate in our group equipment classes take at least one private session first.

Payment

Payment is required at the time of scheduling.  This may be done by cash or check.  Alternatively, credit cards may be used, but a convenience fee will apply.  All packages are nonrefundable, nontransferable, and expire 6 months from date of purchase.

Cancellation Policy

All cancellations must be made at least 24 hours in advance to avoid a charge.  This is to ensure equal scheduling opportunities and out of fairness to the instructors. Unusual circumstances may be handled on an individual basis and documentation may be requested. The studio does not typically close for inclement weather.